Solved

Office 2013 - Calender - No information for scheduling assistant

Posted on 2013-12-06
3
536 Views
Last Modified: 2013-12-06
As of a few days ago our Office 2013 users have been unable to see other users calendars when creating appointments with the Scheduling Assistant. It used to be that, after clicking scheduling assistant we could add attendees and see if they were busy or not for the day. Now we receive a crossed out row with the message, "No information No free busy data could be retrieved." and "Your server location could not be determined."

Any ideas on why this would happen? Our Office 2007 users are having no issues.
0
Comment
Question by:PDGPA
  • 2
3 Comments
 
LVL 4

Accepted Solution

by:
LCCSAM earned 500 total points
ID: 39701506
http://www.infoworld.com/t/microsoft-windows/botched-outlook-2013-patches-kb-2837618-and-kb-2837643-break-out-of-office-reply-freebusy-and-more-232055

See if that helps. This recent patch for outlook has been a mess!

Does their out of office assistant work?
0
 

Author Comment

by:PDGPA
ID: 39701749
Yep, that helped. I had tried one of the updates earlier and that didn't help. We had to delete both mentioned in the article and THEN rebuild the mailbox.  Thanks!
0
 
LVL 4

Expert Comment

by:LCCSAM
ID: 39701754
Glad to be of assistance. It took forever for me to get to the bottom of this!
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to install and use the NTBackup utility that comes with Windows Server.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
This video discusses moving either the default database or any database to a new volume.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question