Link to home
Start Free TrialLog in
Avatar of antonioking
antoniokingFlag for United Kingdom of Great Britain and Northern Ireland

asked on

Logon Failure: The target account name is incorrect

DC at different site is experiencing connectivity issues with our head office site DC.
Our network comprises of 2 sites, 2 DCs (1 at each, both Server 2008 R2)

When attempting to open shares of the head office DC from the branch DC I'm seeing the error...

"\\HQDC1 is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions.
Logon Failure: The target account name is incorrect."

Other computers can access the server and shares without issue.
I have tried restarting the branch DC but the issue persists.
Avatar of Will Szymkowski
Will Szymkowski
Flag of Canada image

On the DC in the branch office have you made sure that your DNS is correct and also eliminted any firewall that might be on this server? Can you get to the Share via IP Address?

Also check the Shares permissions to ensure that nothing is being blocked from this level.

Avatar of antonioking


I've flushed the dns on the branch server.
nslookup and ping resolve the correct ip of the head office dc.

I can browse by IP, but not name or Fqdn name.
If you can do this by IP and not by name then it is a DNS issue somewhere. Run the following commands on your DC's...

Repadmin /replsum
Repadmin /showrepl

DCDiag /v

Check your event logs under DNS to see if there are any error's.

Repadmin /replsum
Both DCS are rejecting requests

Repadmin /showrepl
Ran on each DC, both say the destination server is rejecting requests.

DCdiag /v
Shows a lot of failures. I'll work my way through these and report back.

Unfortunately only a recurring warning in DNS..
ID 4013... which makes sense since the branch DC cannot communicate with the other DC at the moment.
dcdiag failed 3 tests

All directory servers in the following site that can replicate the directory partition over this transport are currently unavailable.

The source server is currently rejecting replication requests.

Multiple errors
Avatar of Will Szymkowski
Will Szymkowski
Flag of Canada image

Link to home
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Also check the logs on the branch server to ensure that it was properly promoted. I am assuming that the issues are coming from your head office DC? What DC is the FSMO holder?

Thanks for that article.

Head office DC holds all the roles and the branch DC should have been promoted properly as it's been working for the past 11 months,
I would then start checking the events and seeing when the error messages started and then see what changes had happend in your environment.

The branch DC has registry setting 'DSA not Writeable' set to 4 and event ID 2103 has been logged twice in the Directory Services log.

Microsoft suggest demoting the DC and performing a meta-cleanup.

Is this the only method to resolve the issue?

The server is 4000 miles away!
Thanks for the article link.
I have force demoted the server, performed a meta-cleanup and promoted it again.

I can now access the shares :)

Now I just gotta re-configure all my replicated folders!