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Cisco CUE outgoing FXO call issue

Posted on 2013-12-06
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Last Modified: 2014-02-25
I have a CUE system. Recently we have starting having issues when callers try and dial out periodically they will get a fast busy. These would be for PTSN FXO calls.  Basically they dial 9+number and get fast busy.  They can do it again and call will go through.  We have tested PTSN lines and they are all good.  
I did do a show voice port summary front he cli and I notice that calls that go through will show up as off-hook on voice port but if it rings busy all voice ports will be on hook so I am suspecting that the call isn't reaching the FXO port when the caller gets a fast busy.  Not sure where to go from here in troubleshooting. Any help would be greatly appreciated!
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Question by:DaveKall42
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agonza07 earned 1500 total points
ID: 39702408
please attach a sanitized config.
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