Solved

Dell latitude e6400 freezing on random basis

Posted on 2013-12-06
3
1,093 Views
Last Modified: 2016-11-23
Hello,

I have a Dell latitude e6400 that is freezing on random basis. All hardware diagnostics from Dell shows no issues. I tried clean windows install of the Windows 7 32 bit, only with the driver for the video Nvidia. Issue still remains. How can I troubleshoot and fix that ?
0
Comment
Question by:goliveuk
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 17

Accepted Solution

by:
Chris Millard earned 250 total points
ID: 39702220
It is possible that the notebook is overheating. Are you comfortable with opening a notebook? If so, try and clean the fan and heatsink with compressed air. Also you can clean away the old thermal paste from between the CPU and heatsink and put some new on there. It MAY also be that the fan has failed altogether, or doesn't spin freely - any of these could cause the freeze.
0
 

Author Comment

by:goliveuk
ID: 39702264
Hello roybridge,

I am fine with opening the laptop. I will check for manual how to properly open and clean it up.
0
 
LVL 92

Assisted Solution

by:nobus
nobus earned 250 total points
ID: 39702791
install speedfan, to monitor the temperatures.
http://www.almico.com/speedfan.php
i do not suggest cleaning with compressed air, best open it completely - and remove the dust with a brush
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As cyber crime continues to grow in both numbers and sophistication, a troubling trend of optimization has emerged over the last year.
There are many software programs on offer that will claim to magically speed up your computer. The best advice I can give you is to avoid them like the plague, because they will often cause far more problems than they solve. Try some of these "do it…
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question