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Dell latitude e6400 freezing on random basis

Hello,

I have a Dell latitude e6400 that is freezing on random basis. All hardware diagnostics from Dell shows no issues. I tried clean windows install of the Windows 7 32 bit, only with the driver for the video Nvidia. Issue still remains. How can I troubleshoot and fix that ?
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goliveuk
Asked:
goliveuk
2 Solutions
 
Chris MillardCommented:
It is possible that the notebook is overheating. Are you comfortable with opening a notebook? If so, try and clean the fan and heatsink with compressed air. Also you can clean away the old thermal paste from between the CPU and heatsink and put some new on there. It MAY also be that the fan has failed altogether, or doesn't spin freely - any of these could cause the freeze.
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goliveukAuthor Commented:
Hello roybridge,

I am fine with opening the laptop. I will check for manual how to properly open and clean it up.
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nobusCommented:
install speedfan, to monitor the temperatures.
http://www.almico.com/speedfan.php
i do not suggest cleaning with compressed air, best open it completely - and remove the dust with a brush
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