troubleshooting Question

update windows 8 prof to 8.1

Avatar of Gismo3
Gismo3 asked on
Windows 8Dell
8 Comments1 Solution1022 ViewsLast Modified:
I have to update some DELL Optiplex 3010 PCs with a pre installed Windows 8 prof System
after completing the pre Installation where I only had to choose the language type, a PC Name and a user Name and Password, i invoked the store ICON comming up with a big window whre i can choose to update to Windows 8.1Pro
After a click on the button  Download I get the Messge
You Need Administrator rights for installing Windows 8.1 ( I get this message in german language, so the translation might be different)
the user Name I used is a member of the local Administrator Group
I also tried to activate the Administrator account Logging in as Administrator I get a message
like It is not allowed to use the Administrator account for the Update
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