Solved

IMAP email trying to resolve to local .com AD server.

Posted on 2013-12-07
4
402 Views
Last Modified: 2013-12-08
I have a problem. I've installed a new 2012 server with Active directory, DNS and file server. I did a migration from server 2003 to server 2012 to be more precise. Now I have a email problem.

One client computer is trying to access email via IMAP but cannot due to it trying to resolve to the local .com (which is the same domain name as there website. e.g mydomain.com for both the hosted website and the local server.) server instead of going out to the internet. Is there an easy way to make DNS forward this out? I've never really worked with DNS before. I know what it does but never done anything like this before.

Can anyone help me?
0
Comment
Question by:GregDSelwah
  • 2
  • 2
4 Comments
 
LVL 24

Expert Comment

by:DMTechGrooup
ID: 39704453
Do you have multiple clients on this server or just the one?

What exactly is the way the IMAP server is looking for? something like www.domain.com or imap.domain.com etc?

How many machines connecting to the mail?

Who handles the external DNS?
0
 

Author Comment

by:GregDSelwah
ID: 39704463
Have about 15 windows 8/7 machines conecting to the server. All other accounts are on POP3 account except this one account which is using IMAP. Yeah the Imap is looking for mail.mydomain.com. The server happens to have the same name: mydomain.com so when I ping that name the ip address that comes up is the local ip address of the server NOT an external IMAP email hosting that is external from the LAN.

All other machines are pop3 accounts that are getting their mail from mail.megamailservers.com and there is no issue with those accounts accessing those servers.

External DNS is handled by their ISP I believe. Intermal DNS is hosted by their 2012 server. I need to basically forward the local domain name of the DC to the external address. Maybe It would be easier to just set up a pop email for this client computer. It was never explained to me why this was the only machine with a IMAP account.
0
 
LVL 24

Accepted Solution

by:
DMTechGrooup earned 500 total points
ID: 39704500
IMAP is much better than POP.. it is more exchange like..

I guess a quick fix would be to setup a A record on your internal DNS and call it IMAP and then set the IP address to the external mail.domainname.com as it's IP.. then on the client machien change mail.domainname.com to imap.domainname.com .. it will look at your internal DNS and send it to the external host.
0
 

Author Comment

by:GregDSelwah
ID: 39704982
I actually edited the host record on the local machine to point to the ip address of the web host they are using for their website. Thank you for your help I appreciate it.
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

New-MailboxSearch Powershell Command and step by step approach to Search and Extract Emails form Exchange 2013 Journaling server.
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
In this Micro Tutorial viewers will learn how they can get their files copied out from their unbootable system without need to use recovery services. As an example non-bootable Windows 2012R2 installation is used which has boot problems.

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now