Solved

Is there an app to view a remote Kindle's screen (for tech support like Amazon's "Mayday")

Posted on 2013-12-08
2
751 Views
Last Modified: 2013-12-09
I gave my parents a Kindle HD and would like to be able to view their screen remotely from home for tech support purposes. But all the apps I see are for viewing (and controlling) a remote PC FROM the kindle - I need the opposite.

Tried join.me, Teamviewer, etc. but they all work the opposite of what I want.

Anyone know of an app that would let me view a remote Kindle users screen - the same way that the new "Mayday" feature works with the new Kindle Fire HDX?
0
Comment
Question by:scion111
2 Comments
 
LVL 12

Accepted Solution

by:
LingerLonger earned 500 total points
ID: 39705267
Check out TeamViewer's Mobile Page - http://www.teamviewer.com/en/products/mobile-device-support.aspx.
It describes what you're looking for down at the bottom.
0
 

Author Closing Comment

by:scion111
ID: 39706170
Thanks! That will do it!
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Once again I push the limits of my phone.  An introduction to the Android Google Now Launcher.
A short article about problems I had with the new location API and permissions in Marshmallow
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now