Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Is there an app to view a remote Kindle's screen (for tech support like Amazon's "Mayday")

Posted on 2013-12-08
2
Medium Priority
?
900 Views
Last Modified: 2013-12-09
I gave my parents a Kindle HD and would like to be able to view their screen remotely from home for tech support purposes. But all the apps I see are for viewing (and controlling) a remote PC FROM the kindle - I need the opposite.

Tried join.me, Teamviewer, etc. but they all work the opposite of what I want.

Anyone know of an app that would let me view a remote Kindle users screen - the same way that the new "Mayday" feature works with the new Kindle Fire HDX?
0
Comment
Question by:scion111
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 12

Accepted Solution

by:
LingerLonger earned 2000 total points
ID: 39705267
Check out TeamViewer's Mobile Page - http://www.teamviewer.com/en/products/mobile-device-support.aspx.
It describes what you're looking for down at the bottom.
0
 

Author Closing Comment

by:scion111
ID: 39706170
Thanks! That will do it!
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If your app took Google’s lash recently, here are the 5 most likely reasons.
The advancement in technology has been a great source of betterment and empowerment for the human race, Nevertheless, this is not to say that technology doesn’t have any problems. We are bombarded with constant distractions, whether as an overload o…
This video is in connection to the article "The case of a missing mobile phone (https://www.experts-exchange.com/articles/28474/The-Case-of-a-Missing-Mobile-Phone.html)". It will help one to understand clearly the steps to track a lost android phone.
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question