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Carbonite Backup Pending Problem - Where are log files?

String :-)
String :-) asked
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Last Modified: 2013-12-16
Hi my client is running Carbonite and each night it fails to backup some files (MYOB files which are 200MB each)

Im trying to work out why this is occurring.

Does carbonite have any log files I read through?  I couldnt much when I looked at the PC
Many thanks
String
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String :-)Windows Engineer

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Commented:
Thanks alot for the tips.. I did tell em to log out last night as I suspected that was the case.
Im heading down there soon to check it
Cheers
Tom
String :-)Windows Engineer

Author

Commented:
Sorry it took me a while coming back to you
Yes I found the logs and yes it was a pesky user not logging out overnight, although asked several times. Many thanks
Tom
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