Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2699
  • Last Modified:

Carbonite Backup Pending Problem - Where are log files?

Hi my client is running Carbonite and each night it fails to backup some files (MYOB files which are 200MB each)

Im trying to work out why this is occurring.

Does carbonite have any log files I read through?  I couldnt much when I looked at the PC
Many thanks
String
0
TreadStone_IT
Asked:
TreadStone_IT
  • 2
1 Solution
 
Davis McCarnOwnerCommented:
The log should be in C:\ProgramData\Carbonite\Carbonite Backup\; but, the most common fault is that someone left the file open (meaning left MYOB running).
0
 
TreadStone_ITAuthor Commented:
Thanks alot for the tips.. I did tell em to log out last night as I suspected that was the case.
Im heading down there soon to check it
Cheers
Tom
0
 
TreadStone_ITAuthor Commented:
Sorry it took me a while coming back to you
Yes I found the logs and yes it was a pesky user not logging out overnight, although asked several times. Many thanks
Tom
0

Featured Post

Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now