Blackberry Username And Password

Bit of an easy one.

one of our users has forgotten her blackberry username and password, im assuming for exchange although not sure, how can this be reset in Blackberry Manager

Sorry but we never normally use this software.
pepps11976Asked:
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captainConnect With a Mentor Commented:
Simplest way is explained here

Although this depends on how many times the user has tried, if it is a managed enterprise deployment then any data is not lost on wiping the device so you could allow the wipe and then re-provision it in the Connections menu and then using the user>right click > assign device.
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