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Sharepoint importing user issue

Posted on 2013-12-09
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Last Modified: 2014-03-11
We have a user that we can not import into sharepoint from AD.  The issue is we had a former user that had Username1 that left the company a while ago.  He does not show up in sharepoint anywhere.  Now we have a new user who has the same username Username1 setup in AD.  When the sharepoint sync runs it somehow sets up the original Username1 in SharePoint again even though they do not exist anywhere in AD.  We can not find where SharePoint is holding the data of the old user or how to remove it.  I am not the sharepoint admin so I hope it was wrote clear enough for help.
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Question by:Tim Lewis
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Expert Comment

by:QPR
ID: 39707856
Have you tried a full ups sync rather than incremental? This might help flush out old values
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Author Comment

by:Tim Lewis
ID: 39709932
It does a full ad sync on the weekend. So it just did one Saturday
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Tim Lewis earned 0 total points
ID: 39910690
We had to go into the admin and manually delete the old user and then the new user came in properly.  Not sure why the old user was hanging around.
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Author Closing Comment

by:Tim Lewis
ID: 39919974
found answer online
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