FreePBX How to ring outside lines in a Ringall strategy

We have 4 IP phone extensions and 4 other staff who have cell phones. How do a make a ring group and trunks that ring them all at the same time, when a call comes in?

 I have tried just adding #[phone number] to the extensions list and I have tried creating custom extensions with the dial field as "Local/[phone number]@outbound-allroutes", and adding those to the ring group extensions list.

The ring group only rings the internal extensions as it is, even though the others are in the list.
Jeff swicegoodTechnicianAsked:
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PhonebuffConnect With a Mentor Commented:
Assuming you have a ring strategy of ring all --

The Custom extension I think is the right answer.  Have to look at one of my systems, but I can't get into it till latter.  Do to IT doing maintenance to the VPN gateway server tonight.

What does the log say for the call   /var/log/asterisk/full -- When a call comes in ?

Jeff swicegoodTechnicianAuthor Commented:
Ok, the custom extension worked this time, but the calls did not "spill over" from one trunk to the next. So it was restricted to 2 outbound calls. The other 2 showed up in the log as "busy."
That will do it :-)  
Check the outbound route and make sure all your trunks are listed in the right order that you are willing to allow calls to be made  in this case.  

Jeff swicegoodTechnicianAuthor Commented:
Everything seems fine there. I did have two outbound routes that were identical except the trunks (I have only two trunks) were in reversed order. I deleted one. But I cannot test it anymore tonight because it's late and I can't think of an way to test it without ringing people's cell phones.

    Well if you need something else just update here -- I am in the field tomorrow, but will check back at some point..
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