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FreePBX How to ring outside lines in a Ringall strategy
We have 4 IP phone extensions and 4 other staff who have cell phones. How do a make a ring group and trunks that ring them all at the same time, when a call comes in?
I have tried just adding #[phone number] to the extensions list and I have tried creating custom extensions with the dial field as "Local/[phone number]@outbound-allroutes
The ring group only rings the internal extensions as it is, even though the others are in the list.
I have tried just adding #[phone number] to the extensions list and I have tried creating custom extensions with the dial field as "Local/[phone number]@outbound-allroutes
The ring group only rings the internal extensions as it is, even though the others are in the list.
Voice Over IPIP TelephonySoftware
Last Comment
Phonebuff
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ASKER
Ok, the custom extension worked this time, but the calls did not "spill over" from one trunk to the next. So it was restricted to 2 outbound calls. The other 2 showed up in the log as "busy."
That will do it :-)
Check the outbound route and make sure all your trunks are listed in the right order that you are willing to allow calls to be made in this case.
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Check the outbound route and make sure all your trunks are listed in the right order that you are willing to allow calls to be made in this case.
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ASKER
Everything seems fine there. I did have two outbound routes that were identical except the trunks (I have only two trunks) were in reversed order. I deleted one. But I cannot test it anymore tonight because it's late and I can't think of an way to test it without ringing people's cell phones.
Okay,
Well if you need something else just update here -- I am in the field tomorrow, but will check back at some point..
Well if you need something else just update here -- I am in the field tomorrow, but will check back at some point..