troubleshooting Question

FreePBX How to ring outside lines in a Ringall strategy

Avatar of Jeff swicegood
Jeff swicegood asked on
SoftwareVoice Over IPIP Telephony
5 Comments1 Solution1355 ViewsLast Modified:
We have 4 IP phone extensions and 4 other staff who have cell phones. How do a make a ring group and trunks that ring them all at the same time, when a call comes in?

 I have tried just adding #[phone number] to the extensions list and I have tried creating custom extensions with the dial field as "Local/[phone number]@outbound-allroutes", and adding those to the ring group extensions list.

The ring group only rings the internal extensions as it is, even though the others are in the list.
ASKER CERTIFIED SOLUTION
Phonebuff

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 5 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 5 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros