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Crystal Report Parameter Dialog box is missing parameter fields for only SOME users.

Last Modified: 2014-01-14
We have a Crystal report that is run from within a compiled UI.  (Code base is C#/.NET)  It works perfectly for 99% of our users in the field but we have a user for whom the dialog box comes up but ONE of the two sets of ranged parameter fields (string) does not show.  The date parameter fields do show.  This is a Windows 7 standalone environment.  Not even sure where to begin.  Could this be video-driver dependent?
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