troubleshooting Question

Cannot RDP to Svr2008 or Win7

Avatar of Curtis Melnichuk
Curtis MelnichukFlag for Canada asked on
Remote AccessWindows Server 2008Windows 7
6 Comments1 Solution1826 ViewsLast Modified:
I have one Windows 7 computer that cannot RDP to Windows Server 2008R2 or Windows 7. Can RDP in Windows XP.

I have tried a couple of different computer with same version of OS & RDP Client and they all work. Server is already set to allow less secure connections.

I do not see any errors on the clients events. I do see the errors on the hosts events.

Log Name:      System
Source:        Schannel
Date:          12/9/2013 3:21:07 PM
Event ID:      36888
Task Category: None
Level:         Error
Keywords:      
User:          SYSTEM
Computer:      rmrf-vc.rmrf.local
Description:
The following fatal alert was generated: 20. The internal error state is 960.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Schannel" Guid="{1F678132-5938-4686-9FDC-C8FF68F15C85}" />
    <EventID>36888</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2013-12-09T22:21:07.117198700Z" />
    <EventRecordID>72081</EventRecordID>
    <Correlation />
    <Execution ProcessID="472" ThreadID="1964" />
    <Channel>System</Channel>
    <Computer>rmrf-vc.rmrf.local</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="AlertDesc">20</Data>
    <Data Name="ErrorState">960</Data>
  </EventData>
</Event>

Log Name:      System
Source:        TermDD
Date:          12/9/2013 3:21:07 PM
Event ID:      56
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      rmrf-vc.rmrf.local
Description:
The Terminal Server security layer detected an error in the protocol stream and has disconnected the client. Client IP: 192.7.2.73.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="TermDD" />
    <EventID Qualifiers="49162">56</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-12-09T22:21:07.117198700Z" />
    <EventRecordID>72082</EventRecordID>
    <Channel>System</Channel>
    <Computer>rmrf-vc.rmrf.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>\Device\Termdd</Data>
    <Data>192.7.2.73</Data>
    <Binary>0000040002002C000000000038000AC00000000038000AC00000000000000000000000000000000030030980</Binary>
  </EventData>
</Event>
ASKER CERTIFIED SOLUTION
Curtis Melnichuk
IS Manager

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