MichaelBalack
asked on
Remote desktop problem on W2K8 r2 server
This is my MS Windows 2008 r2 server, that runs some important applications. However, all my users that used to RDP to this server can't access, with the following error:
Remote desktop disconnected
The remote session was disconnected because there are no terminal serve license server
available to provide a license.
I thought I am using remote administration mode, but, why it asking me for the license. How to troubleshoot and get it resolved?
thanks in advance.
Remote desktop disconnected
The remote session was disconnected because there are no terminal serve license server
available to provide a license.
I thought I am using remote administration mode, but, why it asking me for the license. How to troubleshoot and get it resolved?
thanks in advance.
Did someone recently install terminal services role on this server? Check to make sure that it is not installed and also that you do not have any disconnected sessions open. You can only have 2 connections to a server using admin mode at one time.
Will.
Will.
You must have a user CAL for each user that connects and the CALs need to be installed on a server runnning the RDS licencing service.
Remote Admin mode allows 2 concurrent local admins only. To allow more than 2 or non-admin users, TS must be configured for remote application and licensed.
As Will mentions above, you may have some disconnected sessions that need to be reset. You can check that under Remote Desktop Services Manager under the sessions tab. Sessions can be disconnected and/or reset there, but without a proper RDS licencing server you will be limited to resetting the 2 local admin account sessions.
...all my users that used to RDP to this server can't access ... thought I am using remote administration mode
all my users ... Sounds like you have more than just two admins accessing the server.
If you have non-admin users or more than two concurrent users accessing the server then you are not in Admin mode.
Sounds like you are in Application mode with a License server handing out temporary licenses during the 120-day grace period. Normally you would have been receiving a warning when you logged on the the grace period was about to expire.
I think it is time to order some TS CALs and activate the licensing server.
ASKER
Hi all,
Sorry for the delay, being busy for some project activities.
I do not whether an application mode was being installed. If so, how can I change to use remote administration mode?
Sorry for the delay, being busy for some project activities.
I do not whether an application mode was being installed. If so, how can I change to use remote administration mode?
ASKER
I've requested that this question be deleted for the following reason:
Sorry for the disruption. I think I asked a wrong question, please delete it...
Sorry for the disruption. I think I asked a wrong question, please delete it...
Still don't understand why you are deleting this question. Did the issue get resolved.
I think comment http:/#39707643 covers the situation. The other comments really just kept re-affirming that same point.
ASKER
Hi cgaliher,
39707643 -
by: trgrassijr55Posted on 2013-12-10 at 11:01:12ID: 39707643
Rank: Sage
RDP on windows 2008 server requires licenses
Do you have them?
The problem is, does it mean I can't setup Windows 2008 RDP in administration mode? As 2 concurrent user connection is allowed.
39707643 -
by: trgrassijr55Posted on 2013-12-10 at 11:01:12ID: 39707643
Rank: Sage
RDP on windows 2008 server requires licenses
Do you have them?
The problem is, does it mean I can't setup Windows 2008 RDP in administration mode? As 2 concurrent user connection is allowed.
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ASKER
ok
Do you have them?