BB 9700 voice note chops at 1:30 min.

Posted on 2013-12-10
Last Modified: 2013-12-13
Say,  When recording a voice note it stops at 1min30.

There is no media card inserted could this be why? Any suggestions.
Question by:shaunwingin
  • 4
  • 2
LVL 20

Expert Comment

by:Iain MacMillan
ID: 39711079
more than likely as the Bold devices only have 128 to 512Mb depending on the model, so very little recording time, due to all the data being stored in internal RAM.  9700 has 256Mb internal memory.

All Bold devices come with usually 512Mb or better microSD, so it should be using this for email attachments, camera photos and audio recordings.  Our 9700 units had 2Gb modules fitted as standard.  Looks like it was removed if the slot above the battery is empty.

LVL 20

Expert Comment

by:Iain MacMillan
ID: 39711087


Expandable memory—support for microSD card

    BlackBerry Bold 9000: 128 MB onboard memory, 1 GB internal media memory
    BlackBerry Bold 9650: 512 MB onboard memory, 2 GB media card included
    BlackBerry Bold 9700: 256 MB onboard memory, 2 GB media card included
    BlackBerry Bold 9780: 512 MB onboard memory, 2 GB media card included

Straight from the Bold spec sheet.

Author Comment

ID: 39711175
Correct been removed - but still plenty memory for the voice note - why only 1min30???
Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

LVL 20

Expert Comment

by:Iain MacMillan
ID: 39711670
may be a setting on the app its self, launch it and then click the BB logo menu key and see if there is a recording time or restriction setting.  Could be just a daft default option when no memory card detected.


Author Comment

ID: 39712035
Afraid couldn't find any options
LVL 20

Accepted Solution

Iain MacMillan earned 500 total points
ID: 39713490
From what info i can find from BB, if you have no media card and limited onboard storage, you're restricted to 90sec recording.  With media card you can have up to 60mins, and then it will save the file and start another.

So basically fit a microSD card and under Options-->Device-->Storage make sure the Media Card enabled is ticked.  The app should pickup on it and use it.  Do the same with camera app options.;jsessionid=F9ECD238BE12A8E9F649B646019B12F5?externalId=KB21337&sliceId=1&cmd=displayKC&docType=kc&noCount=true&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
Blackberry 10 on SonicWall VPN 6 1,339
Correct BlackBerry Password Not Accepted 3 1,034
Blackberry Priv 3 128
Blackberry handheld to Exchange Cloud 2 61
I felt secure communicating on the BBM... Till some time back!! It was probably the fact that the BBM messages do not travel over the internet was making me feel 'secure' about it, or was it the fact that BBM only works on a BlackBerry Devices a…
BlackBerry can provide (arguably) the best global email delivery solution. That is, until something goes wrong at which point it can be a nightmare to troubleshoot. The log files on a BES can only be decoded by an expert and some of the errors that …
In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now