NTBACKUP Error

I get this below error message when I try to do a NTBACKUP. I do see volume under the shadow tab on the C drive but they are all disabled.  I also stopped the services for a third party backup (symantec backup agent) but no luck. Ay ideas on this?



Volume shadow copy creation: Attempt 1.

Error returned while creating the volume shadow copy: 0x8004230f.

Error returned while creating the volume shadow copy:8004230f
Aborting Backup.
itbUDAsked:
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donnkCommented:
Run VSSADMIN LIST WRITERS from a CMD, and see if there is any in an Error state?
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Thomas GrassiSystems AdministratorCommented:
You can try this

Run mbrwiz /signature to get the current the signature of drive. Then  change the number slightly and wrote it back with:
mbrwiz /signature=<slightly altered signature from above>

C:\temp>mbrwiz /Signature
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Radhakrishnan RSenior Technical LeadCommented:
Hi,

Can you apply this fix http://support.microsoft.com/kb/940032 and see it resolve the issue?
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itbUDAuthor Commented:
i do get writers errors when I run the vssadmin writers list
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Thomas GrassiSystems AdministratorCommented:
What errors did you get.

You may need to exclude folders from VSSCopy

Hklm-system-currentcontrolset-control-backuprestore
Add key reg multisz
FilesNotToSnapshot


Check out this registry key.
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itbUDAuthor Commented:
It does mention a long list but says "no ERRORS" after each section. It says 'Stable'
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Thomas GrassiSystems AdministratorCommented:
Did you run SQL on this server?

If so exclude the database folders using the registry entries I posted above.
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itbUDAuthor Commented:
yes, sql is run on these. can you tell more how do I exclude the folders?
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Thomas GrassiSystems AdministratorCommented:
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itbUDAuthor Commented:
ok. will try. but just to ensure you note all my shadows copy volumes were disabled
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itbUDAuthor Commented:
thanks
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