Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Nation Zoom virus

Posted on 2013-12-10
7
Medium Priority
?
653 Views
Last Modified: 2013-12-10
I have a badly infected system with Nation Zoom.   It doesn't appear that doing a system restore gets rid of it which suggests that all of the restore points may be infected.   Has anyone of the EE's advisors found a successful way to completely rid a Windows 7 system of the virus?  I've used all of the normal things...virus engine, malwarebytes, ccleaner etc. etc.  I have not tried combo fix and tend to stay away from that until I have no other mechanism.  Any ideas will be appreciated.
0
Comment
Question by:tonyadam
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
7 Comments
 
LVL 24

Expert Comment

by:aadih
ID: 39708853
It's an add on (plugin). Please follow the instructions at the following page to remove it:

http://malwaretips.com/blogs/nation-zoom-removal/ >
0
 

Author Comment

by:tonyadam
ID: 39708869
I already did that and it did not remove it from the IE browser.  It did help with removing it from Chrome and Firefox.  Will try again.  I'm doing another system restore right now to the oldest one I can ID to see if the virus is embedded in that restore point as well. Hopefully, it isn't.  Will post again when I get the restore point up and running.
0
 
LVL 24

Accepted Solution

by:
aadih earned 750 total points
ID: 39708900
Try scanning your PC with AdwCleaner:

http://www.bleepingcomputer.com/download/adwcleaner/ >
0
Looking for the Wi-Fi vendor that's right for you?

We know how difficult it can be to evaluate Wi-Fi vendors, so we created this helpful Wi-Fi Buyer's Guide to help you find the Wi-Fi vendor that's right for your business! Download the guide and get started on our checklist today!

 
LVL 14

Assisted Solution

by:comfortjeanius
comfortjeanius earned 750 total points
ID: 39708973
windows key + r

Type: inetcpl.cpl
Advanced tab -----> Reset.... ------> check "Delete personal settings" ------> Reset ------> click "OK" -----> click "Close

Remove Nation Zoom extensions from Firefox

Tools ---> Add-ons ----> Extensions tab -----> "Remove Nation Zoom, Extended Protection and any other unknown extensions from Mozilla Firefox.

Reset your default search engine and homepage from NationZoom.com to default on Firefox, by installing the SearchReset extension add-on


If you have Chrome  Go to Tools ----> Extensions tab -------> remove " Extended Protection"


Right-click the Internet Explorer Icon -------> Properties --------> Shortcut -------> Target  "Check to see if a nationzoom.com URL is after the iexplore.exe"

Do the same for Firefox if it is install, and probably for Chrome.



    For Internet Explorer: “C:\Program Files\Internet Explorer\iexplore.exe” for Windows 32-bit or “C:\Program Files\Internet Explorer (x86)\iexplore.exe” for Windows 64-bit.

    For Mozilla Firefox: “C:\Program Files\Mozilla Firefox\firefox.exe” for Windows 32-bit or “C:\Program Files (x86)\Mozilla Firefox\firefox.exe” for Windows 64-bit.

    For Google Chrome: “C:\Program Files\Google\Chrome\Application\chrome.exe”

Now Scan with Bleeping Computer Adwcleaner

Since you already scan with Malwarbytes

Try HitmanPro


Plus if you get lost in the instruction here some help
0
 

Author Closing Comment

by:tonyadam
ID: 39709077
I elected to award points to both of you for your prompt response.  Basically, I restored the oldest restore point I could find and that fixed the problem.  I did run Adw and the other recommendations to ensure Nation Zoom was not present.  ADW did remove lots of junk which should help. All seems OK now.  Thanks again.
0
 
LVL 24

Expert Comment

by:aadih
ID: 39709089
Great. You did it. :-)
0
 
LVL 14

Expert Comment

by:comfortjeanius
ID: 39709106
Good Job!!!

@(^_^)@
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

It started not too long ago. It was at first annoying. My keystrokes seemed to be randomly generated, not the ones I typed on the keyboard. For some reason this only happened in certain applications (especially browsers such as IE11, Firefox and Chr…
There are many reasons malware will stay around and continue to grow as a business.  The biggest reason is the expanding customer base.  More than 40% of people who are infected with ransomware, pay the ransom.  That makes ransomware a multi-million…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

609 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question