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Move request to O365 is taking too long. Erorr: Restarting the move because checkpoint data does not exist or is invalid

Posted on 2013-12-10
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Last Modified: 2013-12-28
Hello,

We have an issue with very slow move requests from 2003 to the Cloud. We have one Hybrid server Exchange 2010 SP3 in the 2003 Exchange environment.
Move request to O365 is taking too long.

Error: Restarting the move because checkpoint data does not exist or is invalid


 12/10/2013 5:06:08 AM [BLUPR06MB273] Transient error ConnectionFailedTransientException has occurred. The system will retry (1/60).
 12/10/2013 5:06:08 AM [BLUPR06MB273] Unable to save request. Error: MapiExceptionNetworkError.
 12/10/2013 5:06:43 AM [BLUPR06MB273] The Microsoft Exchange Mailbox Replication service 'BLUPR06MB273.namprd06.prod.outlook.com' (15.0.825.6 caps:01FF) is examining the request.
 12/10/2013 5:06:43 AM [BLUPR06MB273] Relinquishing job because the database failed over to 'CO1PR06MB282.namprd06.prod.outlook.com'.
 Relinquishing job.
/10/2013 5:06:53 AM [CO1PR06MB282] The Microsoft Exchange Mailbox Replication service 'CO1PR06MB282.namprd06.prod.outlook.com' (15.0.837.4 caps:01FF) is examining the request.
12/10/2013 5:06:54 AM [CO1PR06MB282] Connected to target mailbox 'Primary (f29a2689-cb67-46ed-9bf9-fa4c436ad7f6)', database 'NAMPR06DG018-db080', Mailbox .namprd06.prod.outlook.com' Version 15.0 (Build 837.0).
 12/10/2013 5:06:54 AM [CO1PR06MB282] Restarting the move because checkpoint data does not exist or is invalid in 'Primary (f29a2689-cb67-46ed-9bf9-fa4c436ad7f6)'.
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Question by:claudiamcse
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Expert Comment

by:Vasil Michev (MVP)
ID: 39709298
This happens for all moves or only particular one?

Have in mind that EO will throttle moves when there is some SIE on MS side, or higher load in general. Judging from the "Relinquishing job because the database failed over" message, this is probably an issue on MS side.
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by:claudiamcse
ID: 39725042
what do you mean by "there is some SIE on MS side"?

THanks!
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Accepted Solution

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claudiamcse earned 0 total points
ID: 39737010
Issue with the firewall.
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Author Closing Comment

by:claudiamcse
ID: 39743321
No other solution was provided. Reoslved on my own
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