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0x8004010F Error syncing Offline Address Book

Posted on 2013-12-10
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Last Modified: 2013-12-24
Hello,

Recently anytime I create a new email account in exchange, they are not showing up in the Global Address List.  They do show up under All Users, and trying to download the offline address book yields a 0x8004010F error.  Ive looked at other topics and solutions on this site and they don't seem to be the cause/solution.  We have Exchange 2003 for the server and Outlook 2010 for our users.  This has been going on for about a week.

Ive tried the solutions in http://support.microsoft.com/kb/905813 and other related articles with no luck.  This seemed to start after we fixed a replication issue our 2 Domain Controllers were having, but we didn't make any changes to exchange.


Thanks for any assistance!
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Question by:gwmplum
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Expert Comment

by:☠MAS☠
ID: 39710964
Probably your RUS is not running or is misconfigured,

Did you try creating a new address book?

Please check these as well
http://www.msexchange.org/articles-tutorials/exchange-server-2003/management-administration/Offline-Address-Book-Best-Practice.html

http://www.petri.co.il/forums/showthread.php?t=9498
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Author Comment

by:gwmplum
ID: 39711562
RUS appears to be running and configured.  I checked out the articles you link and I ran the program OABInteg to see what kind of errors it gave me.

This would appear to be the issue from what I can tell.

I checked both of our DCs and they are both advertising as a GC, I even ran dcdiag to double check, and they both passed the GC and LDAP test as well...

Program started at: 08:59:42 AM
Running OABInteg on: C-S02\NULL
Trying to connect to: GC://(null)

Failure: ADsOpenObject
ADSI Error: hr = 0x8007203a - LDAP_SERVER_DOWN - ERROR_DS_SERVER_DOWN: Cannot contact the LDAP server.
Function: HrGetRootDSEData
Line number: 177
Unable to obtain the configuration container.
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Accepted Solution

by:
gwmplum earned 0 total points
ID: 39729340
I'm not sure what the solution was, as I didn't make any major changes, what I did do, was restart all services related to exchange, and then I rebooted the email server to install updates.  It was still failing after I did that last night, but this morning it seems to be working.
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Author Closing Comment

by:gwmplum
ID: 39737619
After a server reboot, it eventually started working all by itself.
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