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  • Status: Solved
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Outlook 2003 message truncation issue

Hi,

We have an intermittent issue consisting of the following three sub-issues:

1. Some users using the automatic 'spell check on send' function have the outcome that any spellings they amend during this process are not being sent in the eventual message.

2. Some users are having a previously saved draft actually sent instead of the message with any post-saving amendments included

3. Some users who open an .oft template and make amendments, then send - are only sending the template without amendments.

So it seems there is something that's only sending previous versions of the email once 'Send' is pressed. Very strange. This started happening a few weeks ago.

We have Outlook 2003 and Exchange 2010 environment.

Hope someone can shed some light on this, as we're clutching at straws here!!
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butterhook
Asked:
butterhook
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1 Solution
 
Daniel McAllisterPresident, IT4SOHO, LLCCommented:
LOL - I just got notified to look at this question -- and knew that answer right off the bat. :)

The point I want to add is that Outlook 2003 (and the rest of Office 2003) becomes "abandon-ware" on April 8, 2014 -- that's just 5 months from now.

By abandon-ware, I mean that all MS support for Office 2003 products ends... EOL... no more, even with loads of cash... it's dead.
So, while I appreciate that Office 2003 has worked for a lot of years for you, it is time to upgrade. Get an older version, or the newest -- that's up to you... but it time to upgrade, as issues like this will more than likely appear more frequently moving forward.

Glad you found the right answer so quickly!

Dan
IT4SOHO
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butterhookAuthor Commented:
Thanks! Yes we are well aware of the imminent mothballing of 2003, and are prepared to migrate.

However would rather do this at leisure than in rapid response to a peculiar IE11 bug!
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