gopher_49
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Dell OptiPlex 360 - 6 beeps
What hardware issues am I having if I get a 6 beep code on a Dell OptiPlex 360? I had someone onsite replace the mainboard but they are now getting a 6 beep code. They are about to pull the memory out in the attempt to see if it will post without the memory for I suspect the memory chip.
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PowerEdgeTech
Agreed ... there should be a pattern of some sort to the beeps: For example, 1-3-2 (6 beeps) indicates no memory is detected, 3-1-2 (6 beeps) could indicate motherboard hardware failure. How "technical" is your onsite person? Might they have put the memory in the wrong slot(s), not put it in at all, damaged it?
Apart from what has been said above, some Dells also have 4 or 5 sometimes differently coloured small diagnostic LED's at the back. Their codes can also give an idea to what has gone wrong.
look here for the meaning of the leds : http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&l=en&s=dhs&docid=DSN_508579C5F3A14CB6E040AE0AB7E10F15
ASKER
I'm having the unit shipped to me.. Then I'll be able to troubleshoot better. The end user was not too helpful. Ill update the ticket we I get the unit.
ok - post findings
ASKER
I have not received the desktop yet. They are shipping it to me the next time we have a truck coming my way.. Should be any day now.