Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Shoretel ShoreWare Director suddenly displays Your system configuration exceeds your purchased licenses, please obtain additional licenses for items marked with warning . Due to license violation, acc

Posted on 2013-12-10
1
Medium Priority
?
1,291 Views
Last Modified: 2013-12-14
Shoretel ShoreWare Director Build 16.42.8411.0 suddenly displays

"Your system configuration exceeds your purchased licenses, please obtain additional licenses for items marked with warning . Due to license violation, access to Director will be locked in 13 days. Please take proper action before the grace period has expired. Please note that there are additional charges if you need to recover from a locked Director."
0
Comment
Question by:tjmustang
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 17

Accepted Solution

by:
JRSCGI earned 2000 total points
ID: 39711061
These warnings should not be ignored.  According to your installation configuration, you have some type of count that exceeds what the system shows you are licensed for.  Look in the selections on the left hand side - under licenses you will see which it considers out of compliance.  If it is because of old programming, you can clean it up to get under the limit.  If you need more, you can buy them from a ShoreTel dealer.
0

Featured Post

Will your db performance match your db growth?

In Percona’s white paper “Performance at Scale: Keeping Your Database on Its Toes,” we take a high-level approach to what you need to think about when planning for database scalability.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Join Greg Farro and Ethan Banks from Packet Pushers (http://packetpushers.net/podcast/podcasts/pq-show-93-smart-network-monitoring-paessler-sponsored/) and Greg Ross from Paessler (https://www.paessler.com/prtg) for a discussion about smart network …
Use of TCL script on Cisco devices:  - create file and merge it with running configuration to apply configuration changes
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…

670 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question