IIS 8 Windows Server 2012

I need a professionals help for IIS 8 troubleshooting a website issue
deltadocIT ManagerAsked:
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SolugaConnect With a Mentor Commented:
Are the clients that are accessing the domain viewing a cached version?
Is your ssl certificate correctly installed?
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unknown_routineCommented:
You need to clearly describe the issue and elaborate.
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deltadocIT ManagerAuthor Commented:
ok right now im waiting on on name servers to correctly route client.deltadocument.com but the ip address is https://50.240.97.73

some of our clients are able to access and some aren't I'm at a loss the server isn't throwing any errors etc.. I just need direction or im willing to pay someone to help troublshoot this issue its been going on for two weeks now
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