Solved

Exchange 2010 Activesync not working

Posted on 2013-12-10
4
625 Views
Last Modified: 2013-12-10
I recently moved mailboxes from an Exchange 2003 server (on SBS) to an Exchange 2010 SP3 server (on Server Standard 2012). Everything appears to be working fine except the users phones cannot connect using Activesync, It continues to ask for a password and cannot verify the server. SSL is enabled and the certificate works fine with OWA. I don't see any errors when connecting and the Exchange Remote Connectivity Analyzer shows a successfully connection. The feature is enabled on the mailbox(s) as well. Any ideas?

Basic authentication is enabled and no HTTP redirect.
0
Comment
Question by:emconsulting
  • 2
4 Comments
 
LVL 22

Expert Comment

by:Nick Rhode
Comment Utility
Router port forwarding updated on the router?  I assume this was done otherwise email wouldn't fire up.  Active sync enabled on the new exchange server for the mailboxes?
0
 

Author Comment

by:emconsulting
Comment Utility
Feature is enabled on the mailboxes as well as HTTPS is opened.
0
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 500 total points
Comment Utility
0
 

Author Closing Comment

by:emconsulting
Comment Utility
There were two problems:

1. The account I was testing with was an admin account with Disabled Inheritance. Thanks for the heads up.

2. After reviewing the W3SVC logs I noticed the users weren't authenticating with a domain. I then added the domain to the Basic Authentication settings.
0

Featured Post

6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

Join & Write a Comment

Resolve DNS query failed errors for Exchange
Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
how to add IIS SMTP to handle application/Scanner relays into office 365.

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now