Solved

Motherboard SATA ports non-functioning

Posted on 2013-12-10
6
384 Views
Last Modified: 2013-12-16
I'm using an Asus P8H67-M PRO/CSM (REV 3.0) (Socket 1155) motherboard, which is two years old.  Today, the two optical drives disappeared from My Computer in Windows 7.  Booting into BIOS, those drives are no longer detected.  There are four SATA-3 ports and two SATA-6 ports on the motherboard.  None of the SATA-3 ports is working (anything I connect there is not detected in BIOS).  If I connect a SATA DVD drive to either SATA-6 port, it works.  However, there are four SATA devices installed, so I need two of those SATA-3 ports.  Must I replace the motherboard, or is there another possible solution?
0
Comment
Question by:ddantes
  • 3
  • 2
6 Comments
 
LVL 15

Accepted Solution

by:
ChloesDad earned 250 total points
ID: 39710037
If you have spare slots you can get internal SATA adapter cards

Like this one (used as an example, I'm not suggesting that you buy this one)

http://www.amazon.co.uk/StarTech-com-Port-Express-Internal-Controller/dp/B001BHQSA2/ref=sr_1_1?ie=UTF8&qid=1386714222&sr=8-1&keywords=internal+sata+card
0
 
LVL 47

Expert Comment

by:dlethe
ID: 39710054
Read the manual for the motherboard. Typically depending on RAID & AHCI settings some ports are active, others are disabled.
0
 

Author Comment

by:ddantes
ID: 39710110
Thank you both for your comments.  Regarding the suggestion to install a SATA controller card, there are two PCI Express 16 slots available.   Products which I find online are described as having Interface PCI Express x1 or Express x2.  Are these compatible with the slot in the motherboard?
0
Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
LVL 47

Expert Comment

by:dlethe
ID: 39710113
Yes.
0
 

Author Comment

by:ddantes
ID: 39710121
Thanks to both Experts.
0
 

Author Comment

by:ddantes
ID: 39723085
I installed the SATA controller card, connected the two DVD drives, and everything works.  Happy Holidays!
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
digital signature 5 26
bsod on windows 7 8 68
Hard Drive Test Boot CD in UEFI 21 613
Staging desktop / laptop tools 5 110
This is an article based on some fact, and much personal opinion. While you may differ from me in the things you value in a personal computer, I hope this advice can serve to inspire a more objective comparison of two computers, help your figure out…
I don't know if many of you have made the great mistake of using the Cisco Thin Client model with the management software VXC. If you have then you are probably more then familiar with the incredibly clunky interface, the numerous work arounds, and …
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question