Solved

Motherboard SATA ports non-functioning

Posted on 2013-12-10
6
387 Views
Last Modified: 2013-12-16
I'm using an Asus P8H67-M PRO/CSM (REV 3.0) (Socket 1155) motherboard, which is two years old.  Today, the two optical drives disappeared from My Computer in Windows 7.  Booting into BIOS, those drives are no longer detected.  There are four SATA-3 ports and two SATA-6 ports on the motherboard.  None of the SATA-3 ports is working (anything I connect there is not detected in BIOS).  If I connect a SATA DVD drive to either SATA-6 port, it works.  However, there are four SATA devices installed, so I need two of those SATA-3 ports.  Must I replace the motherboard, or is there another possible solution?
0
Comment
Question by:ddantes
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 15

Accepted Solution

by:
ChloesDad earned 250 total points
ID: 39710037
If you have spare slots you can get internal SATA adapter cards

Like this one (used as an example, I'm not suggesting that you buy this one)

http://www.amazon.co.uk/StarTech-com-Port-Express-Internal-Controller/dp/B001BHQSA2/ref=sr_1_1?ie=UTF8&qid=1386714222&sr=8-1&keywords=internal+sata+card
0
 
LVL 47

Expert Comment

by:David
ID: 39710054
Read the manual for the motherboard. Typically depending on RAID & AHCI settings some ports are active, others are disabled.
0
 

Author Comment

by:ddantes
ID: 39710110
Thank you both for your comments.  Regarding the suggestion to install a SATA controller card, there are two PCI Express 16 slots available.   Products which I find online are described as having Interface PCI Express x1 or Express x2.  Are these compatible with the slot in the motherboard?
0
Don't Miss ATEN at InfoComm 2017!

Visit booth #2167 to see the  new ATEN VM3200 32 x 32 Modular Matrix Switch. Other highlights include the VE8950 4K HDMI Over IP Extender, VS1912 12-Port DP Video Wall Media Player  and VK2100 ATEN Control System. Register now with Free Pass Code ATEN288!

 
LVL 47

Expert Comment

by:David
ID: 39710113
Yes.
0
 

Author Comment

by:ddantes
ID: 39710121
Thanks to both Experts.
0
 

Author Comment

by:ddantes
ID: 39723085
I installed the SATA controller card, connected the two DVD drives, and everything works.  Happy Holidays!
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Monitor input from a computer is usually nothing special.  In this instance it prevented anyone from using the computer.  This was a preconfiguration that didn't work.
Employees depend heavily on their PCs, and new threats like ransomware make it even more critical to protect their important data.
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question