Solved

OSX com.apple.ImageCaptureCore error -9930

Posted on 2013-12-10
4
2,845 Views
Last Modified: 2013-12-19
I've been using an Epson scanner for some time to perform scanning, all of a sudden I get an error message when trying to use Pdfpen of The operation couldn't be completed (com.apple.ImageCaptureCore error -9930)

I've reinstalled drivers, deleted and undeleted no success.  Even attempting to perform a scan from the printers and drivers page does not work

Paul
0
Comment
Question by:Peterson50
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 53

Expert Comment

by:strung
ID: 39711265
In Finder, pull down the GO menu to GO TO FOLDER

Copy and paste this line into the dialog box:

~/Library/Preferences/

Hit enter.

This will take you to the user preferences folder. Look for a file called:

com.apple.Image_Capture.plist

and delete it. Them empty the trash and try your scanner again.
0
 

Author Comment

by:Peterson50
ID: 39711279
I tried that and get the same error message.  Thanks
0
 
LVL 10

Accepted Solution

by:
EdTechy earned 330 total points
ID: 39711323
Don't know if this is your model but here is a discussion about another Epson scanner that might help.
https://discussions.apple.com/thread/2646225?start=15&tstart=0
0
 

Author Comment

by:Peterson50
ID: 39721282
I was away for few days will try it today and get back to question.  Thx
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article we will discuss some EI Capitan Mail app issues and provide some manual process to resolve them.
In this article we have discussed about the OS X EI Capitan and how to fix Wi-Fi issue in OS X El Capitan. We have explained how to delete system level preferences and create a new Wi-Fi location to resolve Wi-Fi issue.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Are you ready to implement Active Directory best practices without reading 300+ pages? You're in luck. In this webinar hosted by Skyport Systems, you gain insight into Microsoft's latest comprehensive guide, with tips on the best and easiest way…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question