Solved

OSX com.apple.ImageCaptureCore error -9930

Posted on 2013-12-10
4
2,495 Views
Last Modified: 2013-12-19
I've been using an Epson scanner for some time to perform scanning, all of a sudden I get an error message when trying to use Pdfpen of The operation couldn't be completed (com.apple.ImageCaptureCore error -9930)

I've reinstalled drivers, deleted and undeleted no success.  Even attempting to perform a scan from the printers and drivers page does not work

Paul
0
Comment
Question by:Peterson50
  • 2
4 Comments
 
LVL 53

Expert Comment

by:strung
Comment Utility
In Finder, pull down the GO menu to GO TO FOLDER

Copy and paste this line into the dialog box:

~/Library/Preferences/

Hit enter.

This will take you to the user preferences folder. Look for a file called:

com.apple.Image_Capture.plist

and delete it. Them empty the trash and try your scanner again.
0
 

Author Comment

by:Peterson50
Comment Utility
I tried that and get the same error message.  Thanks
0
 
LVL 10

Accepted Solution

by:
EdTechy earned 330 total points
Comment Utility
Don't know if this is your model but here is a discussion about another Epson scanner that might help.
https://discussions.apple.com/thread/2646225?start=15&tstart=0
0
 

Author Comment

by:Peterson50
Comment Utility
I was away for few days will try it today and get back to question.  Thx
0

Featured Post

Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

Join & Write a Comment

In certain circumstances, a Microsoft Office mac application may fail to save a document to a network server, with the following error message: "There has been a network or file permission error. The network connection may be lost." An article at…
In this article we will discuss some EI Capitan Mail app issues and provide some manual process to resolve them.
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now