Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

OSX com.apple.ImageCaptureCore error -9930

Posted on 2013-12-10
4
Medium Priority
?
3,320 Views
Last Modified: 2013-12-19
I've been using an Epson scanner for some time to perform scanning, all of a sudden I get an error message when trying to use Pdfpen of The operation couldn't be completed (com.apple.ImageCaptureCore error -9930)

I've reinstalled drivers, deleted and undeleted no success.  Even attempting to perform a scan from the printers and drivers page does not work

Paul
0
Comment
Question by:Peterson50
  • 2
4 Comments
 
LVL 53

Expert Comment

by:strung
ID: 39711265
In Finder, pull down the GO menu to GO TO FOLDER

Copy and paste this line into the dialog box:

~/Library/Preferences/

Hit enter.

This will take you to the user preferences folder. Look for a file called:

com.apple.Image_Capture.plist

and delete it. Them empty the trash and try your scanner again.
0
 

Author Comment

by:Peterson50
ID: 39711279
I tried that and get the same error message.  Thanks
0
 
LVL 10

Accepted Solution

by:
EdTechy earned 1320 total points
ID: 39711323
Don't know if this is your model but here is a discussion about another Epson scanner that might help.
https://discussions.apple.com/thread/2646225?start=15&tstart=0
0
 

Author Comment

by:Peterson50
ID: 39721282
I was away for few days will try it today and get back to question.  Thx
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article we discuss how to recover the missing Outlook 2011 for Mac data like Emails and Contacts manually.
I was prompted to write this article after the recent World-Wide Ransomware outbreak. For years now, System Administrators around the world have used the excuse of "Waiting a Bit" before applying Security Patch Updates. This type of reasoning to me …
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Despite its rising prevalence in the business world, "the cloud" is still misunderstood. Some companies still believe common misconceptions about lack of security in cloud solutions and many misuses of cloud storage options still occur every day. …

885 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question