I am trying to fix a wireless network router (Arris) where its owner has forgotten the password so
what I did was:
1. Resetting the router by pressing the reset button
2. I got into setting page at 192.168.1.1
3. and assigning a new password.
I cannot get back into the setting again same IP won't work! its documentation says 192.168.0.1 but yet I cannot.
Computer is hijacked and so much viruses in it, could be that the problem avoid me to get setting page?
Any advice will be appreciated.