We have the above on a SBE device (not virtualised as the supplier not happy deploying), anyway, they have send through a document regards backups and i think its pants:
How to back-up the Shoretel system.
Create a folder on the C: drive and name it Backup_date
Now do the following:
My computer – C: drive – Program Files (x86) – Shoreline Communications – ShoreWare Server – MySQL – MySQLServer – Examples
There are 3 Windows batch files (BackupCDR/BackupConfig/BackupWebBridge) need to select one at a time and a cmd window will open and close each time.
Now go back to the C: drive and move the 3 sql files (ShorewareCDRDump/ShorewareConfigDump/ShorewareWebBridgeDump) into the Backup folder you created earlier – also move the 3 text documents (BackupCDR/BackupConfig/BackupWebBridge) into the Backup folder you created earlier.
Now go to the C: drive and copy the Shoreline Data folder to the Backup folder you created earlier.
Does anyone know the correct process? We can ackup to tape or disk, not not locally - as its currently configured.