?
Solved

Exchange 2010 fail mails

Posted on 2013-12-11
5
Medium Priority
?
1,249 Views
Last Modified: 2013-12-23
I have a copy of GFI Mail Essentials on a server, at 6am this morning the AV on GFI started failing on outgoing emails with an eventid of fail source Agent and source context of GfiAvRoutingAgent

I have restarted the services and its working again, however the emails that were blocked have not been sent. How can I get these messages back?
0
Comment
Question by:CaptainGiblets
  • 3
  • 2
5 Comments
 
LVL 15

Expert Comment

by:MarkMichael
ID: 39710804
How do you know the mails have not been sent please?

Have you checked the mail queues?

EMC > Tools > Queue Viewer
0
 
LVL 6

Author Comment

by:CaptainGiblets
ID: 39710809
in the logs it says they have failed, they are not in the queue and the emails sent before I restarted the services have not been delivered.
0
 
LVL 15

Expert Comment

by:MarkMichael
ID: 39710812
Ok, unfortunately, In this case, it's unlikely you are going to get your mails back.

I would run through the message tracking logs and narrow your search to Failed messages and get a list of these recipients which had failed messages and send some comms out to request they re-send these emails from their Sent Items in Outlook.
0
 
LVL 6

Accepted Solution

by:
CaptainGiblets earned 0 total points
ID: 39726308
i managed to find them and replay them.
0
 
LVL 6

Author Closing Comment

by:CaptainGiblets
ID: 39735670
Found Solution.
0

Featured Post

Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this post, I will showcase the steps for how to create groups in Office 365. Office 365 groups allow for ease of flexibility and collaboration between staff members.
If you have come across a situation where you need to find some EDB mailbox recovery techniques, then here you will find the same. In this article, we will take you through three techniques using which you will be able to perform EDB recovery. You …
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

621 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question