Solved

Recommend me a good shoretel headset

Posted on 2013-12-11
8
339 Views
Last Modified: 2013-12-12
Plantronics or jabra?

For the softphone option in communicator..

Thanks
0
Comment
Question by:CHI-LTD
  • 4
  • 4
8 Comments
 
LVL 9

Expert Comment

by:stu29
ID: 39711242
I have always used Plantronics .. not because Jabra are bad ... just because I have never had a reason to move away from Plantronics.  There are "approved" and non approved .. but all seem to work.  You only run in to issues if you want support to troubleshoot noise issues.

http://www.plantronics.com/us/media/downloads/SoftphoneCompatibility.pdf

I tend to stay away from the bottom end of the range due to lesser quality noise cancellation.

Whatever one you choose will work perfectly well.
0
 
LVL 1

Author Comment

by:CHI-LTD
ID: 39711250
0
 
LVL 9

Expert Comment

by:stu29
ID: 39711269
Yeah .. I played with an older version of this.  It worked well.  Investigate how easy it is to purchase new "cushions" for the ear pieces as they did crack and got uncomfortable after a while.
0
Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

 
LVL 1

Author Comment

by:CHI-LTD
ID: 39711275
0
 
LVL 9

Expert Comment

by:stu29
ID: 39711416
If you are using this as a true softphone device then I would say no.  However .. if you are thinking about using the added functionality then it may be worth it. (DSP, Bluetooth capability, auto answer etc)

http://www.plantronics.com/us/product/blackwire-700#overview

You won't go wrong with either ... once you know what you want to do with it.  If you want a true softphone device .. stay on the simpler end.
0
 
LVL 1

Author Comment

by:CHI-LTD
ID: 39711441
used with communicator only,.
0
 
LVL 9

Accepted Solution

by:
stu29 earned 500 total points
ID: 39711476
Using with Communicator/Softphone .. don't spend the extra .. out of the two options above .. go with the Jabra.
0
 
LVL 1

Author Closing Comment

by:CHI-LTD
ID: 39713863
seems pretty good (apart from when dialing out externally in softphone mode we dont hear ringtones)
0

Featured Post

How Do You Stack Up Against Your Peers?

With today’s modern enterprise so dependent on digital infrastructures, the impact of major incidents has increased dramatically. Grab the report now to gain insight into how your organization ranks against your peers and learn best-in-class strategies to resolve incidents.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Hey there Heard about jingle, the add on for XMPP that enables point to point audio between two XMPP clients. No server config necessary. Actually quite a cool feature. However, how good is it if you can not use those voice capabilities to do a P…
I'm Dumb-phoned(ed) Last week, I noticed this message when adding events to my Google Calendar: On June 27th (2015), Google is removing SMS as a notification option for Google Calendar events.  Their assumption is that enough people have smart p…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question