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WSUS 3.2 not recognizing critical/security updates

Posted on 2013-12-11
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Last Modified: 2013-12-16
Hi, guys!  Installation is WSUS 3.2 running under Windows Server 2008 R2; configured to download updates upon acceptance in console from Windows Update.  No downstream servers.  Config'd for English only, all Critical, Definitions, Security Updates, Service Packs, Update Rollups, and Updates [MSE, Defender, and all current Windows products (XP, Win7, Server(s), MS Office] ).

Problem: I've been running WSUS 3.2 for some time now, and up until about 1 month ago it's been working fine.  About a month ago it stopped recognizing any updates other than Windows Defender, Microsoft Security Essentials, and a number of Windows Server and Internet Explorer updates.   Daily sync is working perfectly (no errors recorded in any logs I can see), it's getting (for example) MSE/Defender updates daily, but there are no Critical Updates or Security Updates appearing at all in the list of necessary updates.

I have run the clean-up twice, selecting all options on the cleanup screen; report said it deleted thousands of items on first run, but there are still unapproved updates listed from 2005.  I have run an IISRESET and wuauclt /resetauthorization, rebooted the server, and still nothing.  Event log shows nothing related to WSUS failures or warnings.

I'd rather not uninstall and reinstall WSUS again, so hopefully someone has some suggestion that might help.  Any way to reset the catalog?  Or a log somewhere that may be showing details on what categories of updates it's actually checking each night with MS?

Thanks!
SteveB
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Question by:SteveAtLSC
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5 Comments
 
LVL 47

Expert Comment

by:Donald Stewart
ID: 39712007
Do you have the latest update for WSUS installed ??

http://support.microsoft.com/kb/2734608
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LVL 15

Expert Comment

by:achaldave
ID: 39712008
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Accepted Solution

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SteveAtLSC earned 0 total points
ID: 39712028
All of the latest updates for WSUS are installed (3.2.7600.251) are installed.  Attempting manual updating completed with no errors, but no new updates were applied.

Shortly after posting this message a series of Cleanup, Reindexing, and start/stop of services on the server in question appears to have made some effect.  A manual sync just downloaded 300 new (new to me) updates that haven't downloaded since the failure a month ago.  Appears to be working again for now.

Thanks for looking!
SteveB
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LVL 47

Expert Comment

by:Donald Stewart
ID: 39712071
"All of the latest updates for WSUS are installed (3.2.7600.251)"

Really ???

3.2.7600.262 is the latest
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Author Closing Comment

by:SteveAtLSC
ID: 39721042
Solution was found prior to any workable solutions supplied by community.
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