I have an Asus UX21E Zenbook that has a issue with some keys not working. At all times the various keys - O,R,U,W,Y and Enter - do NOT work!!
This is true regardless of OS, because when I go into the BIOS it still doesn't work.
What I've tried:
- Updating the BIOS
- Resetting BIOS back to factory
- Re-seating the ribbon cable that connects to the mainboard
- Wiggling the ribbon cable while on to see if its a poor connection - NO DIFFERENCE
- Updating drivers, changing OS, trying various fixes supplied on the internet.
What I'm about to do is purchase another keyboard if that might fix the problem, but the laptop is 2 years old and I don't want to spend more than $100 if its not going to fix the issue.
Anyway just thought one of you wizzes out there would know what to do, so I leave the ball in your court. Any help is appreciated.