Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Blank screen in thin client logon

Posted on 2013-12-11
4
Medium Priority
?
2,313 Views
Last Modified: 2014-01-05
Created two new users and added them to the group for terminal services (in AD). When I log on to a thin client, I get a blank screen with a moving mouse pointer. If I do ctrl+alt+del and click task manager > new task > explorer then I get a desktop area with icons and taskbar. Log out and log in and get the same blank screen. What did I miss in the user setup? FYI I don't see a terminal services tab in the users' properties page, in AD. It's a HP Thin client.
0
Comment
Question by:bobox00
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 10

Accepted Solution

by:
jmanishbabu earned 1000 total points
ID: 39713757
0
 

Author Comment

by:bobox00
ID: 39714802
fyi...Works for other users. Just not for the two new users I created yesterday
0
 

Author Comment

by:bobox00
ID: 39714807
HP link above is for boot problems. I don;t have boot problems. Just blank screen after login for the newly created users.
0
 

Author Closing Comment

by:bobox00
ID: 39758302
Didn't resolve this problem
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn about cloud computing and its benefits for small business owners.
After seeing many questions for JRNL_WRAP_ERROR for replication failure, I thought it would be useful to write this article.
This tutorial will give a an overview on how to deploy remote agents in Backup Exec 2012 to new servers. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as connecting to a remote Back…
This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question