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Blank screen in thin client logon

Posted on 2013-12-11
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Last Modified: 2014-01-05
Created two new users and added them to the group for terminal services (in AD). When I log on to a thin client, I get a blank screen with a moving mouse pointer. If I do ctrl+alt+del and click task manager > new task > explorer then I get a desktop area with icons and taskbar. Log out and log in and get the same blank screen. What did I miss in the user setup? FYI I don't see a terminal services tab in the users' properties page, in AD. It's a HP Thin client.
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Question by:bobox00
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jmanishbabu earned 500 total points
ID: 39713757
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Author Comment

by:bobox00
ID: 39714802
fyi...Works for other users. Just not for the two new users I created yesterday
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Author Comment

by:bobox00
ID: 39714807
HP link above is for boot problems. I don;t have boot problems. Just blank screen after login for the newly created users.
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Author Closing Comment

by:bobox00
ID: 39758302
Didn't resolve this problem
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