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Firmware Upgradeing SPA122

Posted on 2013-12-12
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Last Modified: 2013-12-12
I have this new ATA Box Cisco SPA122 connected to my windows 7. but not able to access. I downloaded the files for upgrading and wanting to access the device. please help. thx
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Question by:samj
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10 Comments
 

Author Comment

by:samj
ID: 39713495
I was able to log in to the device portal but can not find the button to upgrade under administration.
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LVL 12

Expert Comment

by:Imtiaz Hasham
ID: 39713503
The Upgrade for the SPA range (I am talking from other devices) is through an upgrade software that you would download.

Look for a software that you have in the downloaded files to assist you.

It does require the IP address of the device and it will upgrade it for you...
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Author Comment

by:samj
ID: 39713506
the zip file I downloaded has the software, but it says  "in another file pdf" that I need to access the device portal and choose the file location, but I can not find the area where there is a Browse button to select the file to upgrade.
the current Firmware is 1.0.1
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LVL 39

Expert Comment

by:hdhondt
ID: 39713512
This may be a silly question, but why do you need to upgrade the firmware?
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LVL 12

Accepted Solution

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Imtiaz Hasham earned 2000 total points
ID: 39713515
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Author Comment

by:samj
ID: 39713519
I want to upgrade it because it is way older than the current and it is a brand new unit and I did not set it up yet. Once I set it up then it is not as easy to upgrade.
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Author Comment

by:samj
ID: 39713524
Once you are logged into the SPA112, navigate to the Administration menu.
good so far.

Click on the Firmware Upgrade menu item in the left-side window pane.
not good. I do not have Firmware Upgrade or any sub item under Administration.
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Author Comment

by:samj
ID: 39713537
I noticed when I click on Administration.  it does not get "green" highlighted like the image in the link.
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Author Comment

by:samj
ID: 39713713
I feel the reason for this problem is that the PC is connected to a router and the router is connected to the SPA122.
but if I connect the SPA122 to the PC, I have to change the subnet mask and I tried but could not get it to work.
the issue is that I am not able to to the Administrator tab
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Author Comment

by:samj
ID: 39713721
aha. I used a different browser. IE instead of firefox.
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