?
Solved

Firmware Upgradeing SPA122

Posted on 2013-12-12
10
Medium Priority
?
708 Views
Last Modified: 2013-12-12
I have this new ATA Box Cisco SPA122 connected to my windows 7. but not able to access. I downloaded the files for upgrading and wanting to access the device. please help. thx
0
Comment
Question by:samj
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 2
10 Comments
 

Author Comment

by:samj
ID: 39713495
I was able to log in to the device portal but can not find the button to upgrade under administration.
0
 
LVL 12

Expert Comment

by:Imtiaz Hasham
ID: 39713503
The Upgrade for the SPA range (I am talking from other devices) is through an upgrade software that you would download.

Look for a software that you have in the downloaded files to assist you.

It does require the IP address of the device and it will upgrade it for you...
0
 

Author Comment

by:samj
ID: 39713506
the zip file I downloaded has the software, but it says  "in another file pdf" that I need to access the device portal and choose the file location, but I can not find the area where there is a Browse button to select the file to upgrade.
the current Firmware is 1.0.1
0
Get MySQL database support online, now!

At Percona’s web store you can order your MySQL database support needs in minutes. No hassles, no fuss, just pick and click. Pay online with a credit card.

 
LVL 38

Expert Comment

by:hdhondt
ID: 39713512
This may be a silly question, but why do you need to upgrade the firmware?
0
 
LVL 12

Accepted Solution

by:
Imtiaz Hasham earned 2000 total points
ID: 39713515
0
 

Author Comment

by:samj
ID: 39713519
I want to upgrade it because it is way older than the current and it is a brand new unit and I did not set it up yet. Once I set it up then it is not as easy to upgrade.
0
 

Author Comment

by:samj
ID: 39713524
Once you are logged into the SPA112, navigate to the Administration menu.
good so far.

Click on the Firmware Upgrade menu item in the left-side window pane.
not good. I do not have Firmware Upgrade or any sub item under Administration.
0
 

Author Comment

by:samj
ID: 39713537
I noticed when I click on Administration.  it does not get "green" highlighted like the image in the link.
0
 

Author Comment

by:samj
ID: 39713713
I feel the reason for this problem is that the PC is connected to a router and the router is connected to the SPA122.
but if I connect the SPA122 to the PC, I have to change the subnet mask and I tried but could not get it to work.
the issue is that I am not able to to the Administrator tab
0
 

Author Comment

by:samj
ID: 39713721
aha. I used a different browser. IE instead of firefox.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Moving your enterprise fax infrastructure from in-house fax machines and servers to the cloud makes sense — from both an efficiency and productivity standpoint. But does migrating to a cloud fax solution mean you will no longer be able to send or re…
Arrow Electronics was searching for a KVM  (Keyboard/Video/Mouse) switch that could display on one single monitor the current status of all units being tested on the rack.
In this video, Percona Director of Solution Engineering Jon Tobin discusses the function and features of Percona Server for MongoDB. How Percona can help Percona can help you determine if Percona Server for MongoDB is the right solution for …
In this video, Percona Solutions Engineer Barrett Chambers discusses some of the basic syntax differences between MySQL and MongoDB. To learn more check out our webinar on MongoDB administration for MySQL DBA: https://www.percona.com/resources/we…
Suggested Courses

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question