Solved

Outlook constantly repair itself

Posted on 2013-12-12
2
268 Views
Last Modified: 2013-12-17
Hi,
  I have a XP PC with Outlook 2003 connected to SBS2003/Exchange 2003 SP2 (75GB Limit on Exch Store).
  Outlook constantly hangs when trying to forward ANY email. So whenever I tried to restart Outlook, it goes thru several minutes of repair, but the same problem continues.
  When I look at .OST file, the file size is over 10GB. Outlook is NOT running in Cached mode. When I checked Exchange Mailbox size, it was 10,448,392 KB with 74,365 items.
 
  So I am thinking that possible causes are:
 (1) Damaged Profile
 (2) Outlook 2003 corrupted
 (3) This particular user's mailbox size is too big for Outlook 2003 to handle
 (4) This user's mailbox in Exchange Server is corrupted.

 As a temporary solution, I set up Remote Desktop session to SBS2011/DC ( I know it is not recommended, but I did not have time to troubleshoot onsite this morning) and in RDP session the user is using Outlook 2003. At least it has not crashed and the user can forward emails.

  What do you think is causing the problem?

Thanks.
0
Comment
Question by:sglee
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 6

Accepted Solution

by:
donnk earned 500 total points
ID: 39714465
just drop the profile and create another.
0
 

Author Comment

by:sglee
ID: 39715566
@donnk
After creating a new profile for the account, Outlook is running well. Thank you.

BTW I did not choose "Cached mode" due to (1) the size of the mailbox (> 10GB) and (2) Outlook verson 2003 . Do you recommend that I don't activate the "Cached mode"?
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question