Solved

stream_autocomplete Office365

Posted on 2013-12-12
2
1,298 Views
Last Modified: 2013-12-13
Outlook 2010 autocomplete stopped completing for Office365 user.  Other users on the same Office365 subscription are okay.  The actual stream_autocomplete file under username\AppData is there, and the modification date is updated appropriately when Outlook closes. The actual autocomplete feature isn't working.

I created a new Outlook profile.  The behavior remains.

I tried the Fix It here:
http://support.microsoft.com/kb/2682333
It just renames the RoamCache to old_RoamCache and creates a new set of folders.  The behavior remains.

I toggled the checkbox under Options, Mail, Send Mail, use Autocomplete.

The behavior that I'm seeing suggests this checkbox isn't working.

I know Microsoft Outlook's autocomplete is a convenience, intended for temporary use, support is incomplete via Microsoft and Office365.  The user demands this feature, and I'm supporting it.

Your advice would be appreciated. The user gets adequate choices with Check Username button, but only wants autocomplete.
KG
0
Comment
Question by:kengreg
  • 2
2 Comments
 

Accepted Solution

by:
kengreg earned 0 total points
ID: 39714748
We resorted to the Clear button under Options, Mail, Send Messages.

I was trying to recycle the original, and so was the Microsoft Fix it.  I think the stream_autocomplete was just fundamentally corrupt.

Outlook was temporarily recalling addresses, and filling in with autocomplete.  When the app was restarted those addresses were lost.  I think the app can't commit to a corrupted stream_autocomplete file.
0
 

Author Closing Comment

by:kengreg
ID: 39716378
Other steps:

Add suggested contacts to Outlook Contacts by copy/paste.  Permit updates to existing records where applicable.

Change the user's default address book from the GAL to Contacts.

Advise the user to use Check Names. Over time the addresses become cached.
0

Featured Post

Are your corporate email signatures appalling?

Is it scary how unprofessional your email signatures look? Do users create their own terrible designs and give themselves stupid job titles? You can make this a lot easier for yourself by choosing an email signature management solution from Exclaimer today.

Join & Write a Comment

Local Continuous Replication is a cost effective and quick way of backing up Exchange server data. The following article describes the steps required to configure Local Continuous Replication. Also, the article tells you how to restore from a backup…
Veeam Backup & Replication has added a new integration – Veeam Backup for Microsoft Office 365.  In this blog, we will discuss how you can benefit from Office 365 email backup with the Veeam’s new product and try to shed some light on the needs and …
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…
This video discusses moving either the default database or any database to a new volume.

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now