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Jeremy BaxterFlag for United States of America

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Can't Copy & Paste from Gmail Webmail to Microsoft Word

We have a customer having a issues Copying & Pasting from Gmail Webmail to Microsoft Word.

Here are some tasks done:
* Tried all major browsers and the all do the same thing.
* It will copy & paste into notepad and then you can copy from there and paste into word.
* You can copy & paste from any other website and paste into word.

This only happens when a user is using Google webmail and wants to copy & paste the body to a word document.

Thanks in advance for everyone's assistance.
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Steven Harris
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Is it not pasting at all, or is the formatting not correct?

Have you used the Paste options from the toolbar, ctrl+v or right-click Paste?
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ASKER

It is not at all. I have tried call the variations and still no go. It will also show it in the MS word clipboard, but will not paste.
It appears this has happened to other users as well on the Microsoft site.

Have you tried using the right-click > Paste > keep text only option?
She is using office 2003. I don't think that option is available.
ASKER CERTIFIED SOLUTION
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Steven Harris
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