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dan_computerx
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Remove Kaseya and related software

The managed service provider that does the helpdesk support has gone silent after being told that their services will no longer be needed.  It might be prudent to remove Kaseya from our computers.  How can I go about doing that?  I don't have access to the Kaseya console.

Most of the computers are on a LAN with a domain controller.  I can script whatever I need to.  Some are laptops and/or remote users.  I need some way to get to those people too.

The majority of the computers are running version 6.3.0.19 on Windows.  There are also some Macs.  I don't have access to a Mac yet to investigate.

At this point I don't even have a list of all the computers that have Kaseya installed.

Here is the uninstall section from the registry on my computer.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KAKSAASP29713943924637]
"UninstallString"="\"C:\\Program Files\\Kaseya\\KSAASP29713943924637\\KASetup.exe\" /r /g KSAASP29713943924637 /l \"%TEMP%\\kasetup.log\""
"DisplayName"="Kaseya Agent #2 (machine.identifier - saas2.kaseya.net)"
"NoModify"=dword:00000001
"NoRepair"=dword:00000001
"InstallLocation"="C:\\Program Files\\Kaseya\\KSAASP29713943924637"
"DisplayVersion"="6.3.0.19"
"VersionMajor"=dword:00000006
"VersionMinor"=dword:00000003
"InstallDate"="20130718"
"DisplayIcon"="C:\\Program Files\\Kaseya\\KSAASP29713943924637\\KASetup.exe"
"Publisher"="Kaseya"

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Thanks.
DesktopsIT AdministrationConsulting

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Last Comment
Brad Bouchard

8/22/2022 - Mon
Rob Miners

You could test this on one machine before deploying it on Windows based machines

http://community.kaseya.com/xsp/f/26/t/13989.aspx

@echo off
for /f "tokens=3 delims= " %%A in ('sc getkeyname "Kaseya Agent"') do set KGUID=%%A
for /f "delims=" %%A in ('sc qc %KGUID% ^| find "BINARY_PATH_NAME"') do set KPATH=%%A
for %%A in (%KPATH%) do set KPATH=%%A

set KPATH=%KPATH:BINARY_PATH_NAME=%
set KPATH=%KPATH:: =%
set KPATH=%KPATH:"=%
set KPATH=%KPATH:\AgentMon.exe=%

"%KPATH%\KASetup.exe" /r /s /g %KGUID% /l "%TEMP%\kasetup.log"
dan_computerx

ASKER
I'm pretty sure that leaves VNC, and maybe other stuff.

That is also problematic for remote users who don't have local administrator rights.
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