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poweredge 2950 perc5/i upgrade

Posted on 2013-12-12
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I am looking for the update driver/firmware for my pe2950.  When the system boots it says that it is a perc5/i controller.  When I do to dell and put in my service tag it downloads a perc5/e file.  Is this correct.  I don't want to upgrade it with the wrong file and loose the arrays.  
Reason I am upgrading is that we lost a drive and the replacement does not show under the mirrored array where it should be.  It shows it as being online but absent from the volume it should be raided in.  I was told to upgrade the firmware by a computer consultant so I am just double checking this.  I am making full backups of everything before I make any changes.

This post is kind of what I am questioning since this is a driver for the 5/i on a different model.  http://en.community.dell.com/support-forums/servers/f/906/t/19499242.aspx

Any help would be appreciated.

Thanks
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Question by:fasse
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10 Comments
 
LVL 33

Expert Comment

by:PowerEdgeTech
ID: 39715066
If the update you run doesn't apply to the hardware in your system, it will not run.

What OS?

The PERC 5/i, 5/E, 6/i, and 6/E use the same driver.  The firmware needs to be specific to your device though.
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Author Comment

by:fasse
ID: 39715070
Windows 2003 64bit
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ID: 39715075
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Author Comment

by:fasse
ID: 39715084
When I look under the firmware link on the dell site I don't see anything about the perc controller.
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Expert Comment

by:David
ID: 39715086
You're just going to have to shut it down and look at the board yourself. It is clearly labeled.  Ignore the Dell app that tells you what you have.  As PowerEdgeTech said the software drivers are the same, but firmware is not.  The ActiveX program that Dell uses may not be able to discern the true device type since it is looking at drivers.
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Author Comment

by:fasse
ID: 39715099
Can I open the case and see the label without dismantling a bunch of stuff.
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LVL 33

Expert Comment

by:PowerEdgeTech
ID: 39715102
??

PERC 5/i Firmware Update
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Author Comment

by:fasse
ID: 39715107
I was asking in response to dlethe about shutting down and looking at the label.  

Thanks

I will make backups and try tomorrow night.
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Expert Comment

by:PowerEdgeTech
ID: 39715108
Or are YOU not sure which controller you actually have in the system?

If this is for internal hard drives, then you have a PERC 5/i; if you this is for an externally-connected drive enclosure, then it is a 5/E.

The 5/i would rest right on top of the drive cage - front, left-hand side when you take the cover off.  A 5/E would be installed in one of the rear PCIe slots.
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Author Comment

by:fasse
ID: 39715146
I was not sure.  But since it is in the front it is a 5/i then.

thanks
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