Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Outlook 2003 Autocomplete Issues

Posted on 2013-12-12
3
Medium Priority
?
258 Views
Last Modified: 2013-12-13
We are having an issue with a client running outlook 2003 on POP3. When using autocomplete for contacts it will work correctly as long as the user does not close out outlook.

As soon as the user closes outlook it clears all the autocomplete email addresses he used for that session.

Any Ideas?
0
Comment
Question by:Jeremy Baxter
  • 2
3 Comments
 
LVL 44

Accepted Solution

by:
Davis McCarn earned 1500 total points
ID: 39716565
Shutdown Outlook and rebame his NK2 file.  Here is where it is: http://www.nirsoft.net/utils/nk2_file_location.html
0
 

Author Comment

by:Jeremy Baxter
ID: 39717758
Well, I think that the issue is with then NK2 file. I renamed the original outlook.NK2 file and it created a new one called outlook1.NK2 However we are still having the same issue.

This customers computer is getting upgraded next week and this will not be an issue.

DavisMcCarn I am going to give you the points on this one.
0
 

Author Closing Comment

by:Jeremy Baxter
ID: 39717761
I gave it a B only because we really didn't complete the troubleshooting and got a complete resolution. However I strongly believe it has something to do with the .NK2 file.
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Problem: You created a new custom form in Outlook for your contacts (added fields, deleted fields, changed the layout of fields, whatever) and made it the default form for contacts. The good news is that all new contacts will utilize the new form. T…
As with any other System Center product, the installation for the Authoring Tool can be quite a pain sometimes. This article serves to help you avoid making these mistakes and hopefully save you a ton of time on troubleshooting :)  Step 1: Make sur…
Viewers will learn how to maximize accessibility options in an Excel workbook for users with accessibility issues.
Viewers will learn the different options available in the Backstage view in Excel 2013.

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question