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2008 R2 Remote app "remote desktop" connection not working

Hey All,

We currently have a public facing remoteapp server. All of the applications are currently working properly internally and externally. We are having problems getting the "Remote Desktop" working properly. When we try to connect to a machine, it states that it cannot find the computer.

Please help.
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every1isevil2
Asked:
every1isevil2
2 Solutions
 
Sudeep SharmaTechnical DesignerCommented:
>>>  it states that it cannot find the computer.
Most likely DNS issues? Which computers are you trying to connect?
Did you tried connecting via IP address?

Sudeep
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nappy_dCommented:
Hi, Can you please verify that RDP is enabled on the remote computer you are trying to access?

Also, are you able to connect to the computer from the internal network?
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gurutcCommented:
I agree with Sudeep, this is most likely a DNS issue.  Can you open a command prompt and ping the destination computer you want to RDP to?  Also, you can try using the IP Address of the target RDP computer in your Remote Desktop session.

- gurutc
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Gareth GudgerCommented:
Are you selecting the Remote Desktop tab? If so, that never seems to work correctly. Its actually easier to Publish RDP as a RemoteApp so it shows up on the RemoteApp tab. This works flawlessly every time. I believe 2010 RemoteApp fixed this issue as well.
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Gareth GudgerCommented:
To do the above....

1/. Open RemoteApp Manager.
2/. Click "Change" next to "RD Session Host Server Settings"
3/. Check the box "Show a remote desktop connection to this RD Session Host server in RD Web Access"
4/. Click "Ok"

This server should now show as an RDP icon in RD Web Access.
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every1isevil2Author Commented:
Sorry for the delay guys. RDP is enabled via group policy. I'm going to try to publish the app. If that doesn't work, i'll try diggisaur's suggestion.  Thanks for the responses.
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every1isevil2Author Commented:
Thanks guys. that helped. Sorry for delay
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