Solved

Conflict messages in Sent Items - Outlook 2010

Posted on 2013-12-13
3
1,675 Views
Last Modified: 2014-02-14
1 customer has reported an issue with conflict messages appearing in his Sent Items, randomly with email messages and calendar items. Occurs only when he is sending from his laptop connected locally. Does not happen when sending while connected through Citrix or via OWA.

We run Outlook 2010 on Exchange 2007. This user also has multiple devices: iPad, an Android and company-provided Blackberry. Does not occur when sending mail via mobile device. Does not have any additional add-ins; only the standard add-ins used by entire company. Also, we have our users on Cached Exchange Mode.

Has anyone experienced this with any users? Not a company-wide issue and as stated, happens randomly.
0
Comment
Question by:joshsarmymom
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 37

Accepted Solution

by:
Jamie McKillop earned 500 total points
ID: 39721391
Hello,

He could have a corrupt OST file. I recommend shutting down Outlook, delete the OST file, then restart Outlook and let the OST rebuild.

-JJ
0
 

Author Comment

by:joshsarmymom
ID: 39721829
Thanks. Will try that.
0
 

Author Closing Comment

by:joshsarmymom
ID: 39860201
No further issues reported so not sure if this fixed his issue or not. Will assign points though because you responded.
thank you.
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
This article explains how to install and use the NTBackup utility that comes with Windows Server.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question