GeorgeV
asked on
Outlook 2003 crashes when printing
I have a user who can't print emails anymore. Every time she tries to print an email the message appears: "Microsoft Office Outlook has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. " Outlook closes and no suggestions for a solution. I have tried uninstalling Office Pro 2003 completely, I have renamed Outlprnt and made a change to Print Style. Made sure Word is the editor as well. No joy with any of these. Any suggestions would be appreciated. This user is driving me nuts!
ASKER
I can print anything else to the same printer without any issues. Wouldn't a bad driver cause print problems everywhere? If you think it would isolate Outlook I can try updating the driver.
Thanks
Thanks
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ASKER
My solution solved the issue.
If you have all the printer drivers at hand to reinstall them, i would try to uninstall them. start with the newst printer driver.
Or you could try to reset the driver settings to default first.
Maybe it was also connected to a print to PDF driver, but i can't remember.