Solved

Viewing Files in Windows Explorer

Posted on 2013-12-13
6
301 Views
Last Modified: 2013-12-17
We work with many WORD files and PDF files.  On one of our computers with a Windows 7 OS, opening Windows Explorer and hi-lighting the document will display the contents of a WORD file but when hi-lighting a PDF file, it won't display.  Most other computers running Windows 7 do not have  a problem viewing the contents of these type of files.  

What would be the issue?  Thanks.
0
Comment
Question by:rsaba
  • 3
  • 3
6 Comments
 
LVL 6

Expert Comment

by:Tomislavj
ID: 39717792
for start, is there adobe reader installed?
0
 

Author Comment

by:rsaba
ID: 39717960
Yes, there are actually two pdf readers, one is Adobe Acrobat and the other is called NitroPDF.  These are common on our machines but for whatever reason, isn't working properly on the computer in question.
0
 
LVL 6

Expert Comment

by:Tomislavj
ID: 39718378
is it 64-bit system?

for start try with checking system files

1.Click Start, and then type cmd in the Start Search box.

2. Right-click cmd in the Programs list, and then click Run as administrator.

3.If you are prompted for an administrator password or confirmation, type your password or click Continue

4.At the command prompt, type the following line, and then press ENTER: sfc /scannow

Open in new window



When the scan is complete, test to see whether the problem is resolved.
0
Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

 

Author Comment

by:rsaba
ID: 39721564
The computer in question is a 32-bit.  Regardless, I ran the sfc utility and it did not resolve the issue.  Any other ideas?  Thanks.
0
 
LVL 6

Accepted Solution

by:
Tomislavj earned 500 total points
ID: 39723783
Open Control Panel.
In the search field, type folder and search.
Open link Folder options.
Go the View tab.
On the top of list You will see ‘Always show icons, never thumbnails’ checkbox".
If it is checked, uncheck it and try does it help.
0
 

Author Comment

by:rsaba
ID: 39723928
Thanks for the information.  Prior to receiving your response, I uninstalled Adobe reader and re-installed the NitroPDF software.  That seemed to resolve the problem.  There must have been some conflict between thwe two PDF programs.  Thanks for your help.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article, I will show you HOW TO: Install VMware Tools for Windows on a VMware Windows virtual machine on a VMware vSphere Hypervisor 6.5 (ESXi 6.5) Host Server, using the VMware Host Client. The virtual machine has Windows Server 2016 instal…
While working, an annoying popup showing below will come and we cannot cancel or close it form the screen. The error message will come again and again.
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…

680 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question