Solved

Outlook 2010 OST grows to 50GB

Posted on 2013-12-13
4
2,063 Views
Last Modified: 2013-12-31
Hello,

I Have a Outlook issue that has been hunting me for last couple of the weeks. One of the users in the organization that is running outlook 2010 every week or so is unable to send emails. Recreating a profile usually resolves the issue but I have noticed that when that is happening his OST file is reaching maximum file size of 50GB. His mailbox is only 2GB and he does not have full access permissions to any other mailboxes. Currently he is running with cached mode disabled but I will need to know why is that happening.

Thank You
0
Comment
Question by:btny
  • 2
4 Comments
 
LVL 13

Accepted Solution

by:
Felix Leven earned 500 total points
ID: 39717229
By default the option to use the "offline cache" sets the sync to all shared folders! go to the email account setting -> change -> advanced settings -> ?advanced? -> settings for cache mode -> disable "shared folders"
0
 

Author Comment

by:btny
ID: 39717244
I will give this a try but now the question is why only one out of 20 users that has this problem.
0
 
LVL 13

Expert Comment

by:Felix Leven
ID: 39717264
If you don't connect to big shared folders/mailboxes or shared folders/Mailboxes at all you will not be affected by this option. The permission also can prohibit the data to sync with your local OST, even the option to sync all folders is set.
0
 
LVL 17

Expert Comment

by:WORKS2011
ID: 39717733
what about full backups on the exchange database, it sounds like you're not running one. how are the deleted items retention policy setup in exchange?
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question