Solved

Exhange Account with Office Mac 2011

Posted on 2013-12-13
9
419 Views
Last Modified: 2014-02-09
I have a MacBook with Office Mac 2011 pro.   I setup Outlook to get mail from my exchange server.
Somehow in doing so it looks like there are two accounts.   Exchange and This PC.
This PC takes the main and does not leave the mail on the server.
I can't find anywhere to change "leave mail on server"
I assumed it would work like a MS Outlook I have on my Windows PC Outlook and just sync.
But it is acting like a POP3 account that you have to tell to leave on server.
0
Comment
Question by:Tim_233
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
9 Comments
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 39719159
Its under the advanced button of the account settings.  Here is a link to the settings: https://www.olympus.net/help-center/email-support/email-macintosh/email-setup-macintosh/email-setup-mac-outlook-2011
0
 

Author Comment

by:Tim_233
ID: 39719170
This is fine for a pop account.  I am setting up with an Exchange server.  It is just suppose to sync.  I don't see settings for leave or not on server.
0
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 39719180
"Somehow in doing so it looks like there are two accounts.   Exchange and This PC"

So what happens if you remove the POP account?
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 

Author Comment

by:Tim_233
ID: 39719183
That the strange part.  There are two in boxes.  Exchange and this PC.  But when you go into accounts there is just one.  Exchange account.
0
 

Author Comment

by:Tim_233
ID: 39793158
I have deleted the account.  Rebooted and checked outlook has no mail.  Added the exchange account.
Still, two in boxes appear and one deletes the mail from the server.
0
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 39794428
After you deleted th eaccount, you should have renamed the Documents -> Microsoft User Data -> Office 2011 identities folder so you can create a truly fresh identitiy.
0
 

Accepted Solution

by:
Tim_233 earned 0 total points
ID: 39832373
As it turns out the issue was rules setup in outlook was somehow causing the issue.
Rules in regard to moving messages to different folders.
Clearing out all the exchange rules solved the problem.   All good now.
0
 

Author Closing Comment

by:Tim_233
ID: 39845105
Apple store dude caught it.
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
Access developers frequently have requirements to interact with Excel (import from or output to) in their applications.  You might be able to accomplish this with the TransferSpreadsheet and OutputTo methods, but in this series of articles I will di…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question