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What is the patch management solution from Symantec?

Posted on 2013-12-13
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Last Modified: 2014-01-02
We don't need the extras, just the solution that does the magic for patching our servers. We are a Windows shop (Server 2008). Also, need to obtain documentation for installing and administering it as well. If you can point me in the right place, I will download a trial version. Also, will required some video training on it as well. Max points to best answer or solution. Thank you.
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Question by:jaedenone
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7 Comments
 
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Expert Comment

by:Rich Weissler
ID: 39717629
Symantec's solution is Altiris.  That link also has pointers to the trail software, but the documentation is at their support site.
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Author Comment

by:jaedenone
ID: 39718345
Are there videos anywhere online?
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Expert Comment

by:Rich Weissler
ID: 39718713
Symantec has their free etraining, which includes modules available for Patch Management, but looks to be back one version.

Symantec also offers virtual classes, but they appear a little pricey (US$ 3,500).

Looks like there are some community made videos as well, which includes this one, which reports to help get started with Altiris Patch Management.
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Author Comment

by:jaedenone
ID: 39721938
The video which you included  "this one, which reports to help get started with Altiris Patch Management." does not appear to be running. Keeps spinning around and around when I click play. I tried both IE and Chrome browser. Do you have another link? I cleared browser cache but to no avail.
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Expert Comment

by:Rich Weissler
ID: 39722132
Hmm.  The disadvantage of having videos on something other than youtube I suppose.  Here's another intro to Altiris.  There are other training videos on Symantec's site, but it looks like the best starting point for information (besides the product documentation itself) starts at the Patch Management group on the Symantec site.
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Author Comment

by:jaedenone
ID: 39723268
Hmnmn, Are there any other videos out there? Why is it so difficult to find videos for this product online that trains you how to administer the Patch Solution product?
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Accepted Solution

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Rich Weissler earned 1500 total points
ID: 39723457
I couldn't find others.

Altiris is similiar to Microsoft's SCCM (SMS), in that the patch management is one part of the larger (huge) system management solution which has grown over the years.  It's also competing against product's like Tivoli and LANDesk, and a host of smaller products.  In each case, the Patch Management is a small part of a much larger product.

The second challenge is, videos are more time/equipment intensive than simply blogging or writting about a subject.  Symantec offers (paid) training in a couple formats, including the virtual classroom (link above), which would reduce the incentive for other folks making free training videos.

Finally, Symantec's aquisition of Altiris is still relatively recent (2007).  If I understood the literature, it looks like the most recent version (7.5) was delayed coming out, and was only released very recently.
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