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Laptop VGA output to external monitor works but no keyboard

Posted on 2013-12-13
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Hi, I have a toshiba satellite laptop and I have connected it to an external monitor through its VGA output but the laptop's keyboard doesn't work.
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Question by:nonlinearly
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10 Comments
 
LVL 88

Expert Comment

by:rindi
ID: 39718445
Then replace the keyboard, and temporarily connect an external one until the replacement internal keyboard arrives.
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LVL 92

Expert Comment

by:nobus
ID: 39718702
if the KBD does not work,  + the screen , it looks like you better replace the mother board
you can look if the usb keyboard works - and is enabled from the bios
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Author Comment

by:nonlinearly
ID: 39719627
nobus, yes + the screen does not work and this is the reason I tried to use an external monitor but I was surprised when I saw that even keyboard did not work... But I did not connect this problem with the problem of the screen and I thought that maybe had to do with the VGA for some reason..!!!
So your opinion is that I have to replace  its motherboard (or buy new laptop!)
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LVL 92

Expert Comment

by:nobus
ID: 39719884
well  - you can try an external  keyboard and mouse, and see if they do work first (see rindi's suggestion)
you can always test if the screen and keyboard work fine in the bios, or when booted from a live cd  - here a couple :
http://www.ubcd4win.com/                              ubcd  Win
ftp://mirrors.kernel.org/knoppix-dvd/KNOPPIX_V7.0.5DVD-2012-12-21-EN.iso      Knoppix      

i prefer using knoppix
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Author Comment

by:nonlinearly
ID: 39732789
Sorry but as I said screen does not work at all... I can not see neither BIOS... So I can not understand the last comment...
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LVL 92

Expert Comment

by:nobus
ID: 39733326
from your post i thought the external screen DID work - but not the keyboard
if BOTH do not work, try removing the bios battery for a minute, reconnect and check
and if this does not work - yes a new motherboard for Christmas!
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Author Comment

by:nonlinearly
ID: 39756548
nobus you are right... I have to test the bios from the external screen... I will try... sorry I am late cause xmas...!!
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LVL 92

Expert Comment

by:nobus
ID: 39757061
no problem; take your time
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Accepted Solution

by:
nonlinearly earned 0 total points
ID: 39853512
Sorry.... I gave the laptop to a technician and he told me that the screen was the problem... So the solution takes me about 200 euro the screen and 40 euro the work... without taxes... thanks
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Author Closing Comment

by:nonlinearly
ID: 39864304
I gave the laptop to a technician
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