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Citrix Web interface Link question

Posted on 2013-12-14
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Last Modified: 2013-12-16
Hi All,

I just installed Citrix Web Interface 5.4 with Secure Gateway 3.3 on Win 2008 R2 server. Everything is working fine.

However when I type https://ctx2.fposilutions.com it does not work. But if I type https://ctx2.fposolutions.com/Citrix/XenApp/auth/login.aspx, it works.

Why so and what I need to do?

BTW I have configured https redirection and that is working fine.
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Question by:bubaibhatta
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by:stehardy88
stehardy88 earned 500 total points
ID: 39718830
My guess is that you're running a 32-bit Application Pool in IIS, but Citrix is calling 64-bit ISAPI extensions.

What version of IIS are you running?
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Author Comment

by:bubaibhatta
ID: 39719416
Hi Stehardy88,

Not sure what you meant when you say
you're running a 32-bit Application Pool in IIS, but Citrix is calling 64-bit ISAPI extensions.


My Version of IIS is 7.5.7600.16385
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by:Dirk Kotte
ID: 39719692
do you see the IIS starting page?
if so, you have to create the redirection file.
"WI-Management / select WI-Site / manage Hosting / select as default site "
this creates a file named "webinterface.htm at the IIS-root and make this the default document.
File content is a redirection to your page only.
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by:
stehardy88 earned 500 total points
ID: 39719913
Have a look at: http://support.citrix.com/article/CTX120153, as I think this could be the error you're having

To allow the Web Interface to run as a 64-bit process on IIS 7.0
1. Open the Microsoft Management Console (MMC) IIS Manager snap-in on the server running the Web Interface.
2. In the left pane, click Application Pools and, in the Features View, select the application pool that your Web Interface site uses (usually called CitrixWebInterface5.0.xAppPool).
3. In the Actions pane, click Advanced Settings.
4. In the General section, change the Enable 32-Bit Applications setting to False.
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