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Exchange 2013 and Iphone 5 IOS7 not connecting

Posted on 2013-12-14
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Last Modified: 2014-02-06
We have recently migrated from Exchange 2007 to Exchange 2013.

All mailboxes can access OWA, however iPhone 5 users are unable to retrieve emails.

I can connect to the server during account setup on the iPhone and the phone confirms all credentials. when you open mail and go into the inbox a message appears " Cannot Get Mail, the connection to the server failed"

I have tried deleting the account on exchange and recreating the account.

I have checked exchange 2013  Mobile device policy to confirm that Active Sync is enabled.

I can connect to to my exchange 2013 mailbox using Mail application on my Macbook without and problems.

I have run a test on Microsoft Remote Connectivity https://testconnectivity.microsoft.com site and have attached the results belowScreen Shot of error message
Thank you all for your help in advance.
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Simon Butler (Sembee) earned 500 total points
ID: 39720961
Which CU are you on for Exchange 2013? Has it ever worked? (Ie did you test before migrating).

You are sending the ActiveSync traffic to Exchange 2013? Has the Exchange 2007 server been removed?

Simon.
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